Guruu's Policy for Younger Users
Guruu welcomes learners of all ages. However, because people under 18 are not legally able to enter binding contracts, there are special rules for how younger users participate on our platform.
Booking a Guruu or becoming one involves forming a contract. To protect both learners and teachers, every account for a person under 18 must be created and managed by a parent or legal guardian.
1. Who Can Use Guruu
Learners (any age)
There is no minimum age for learning on Guruu. Many school-age children use the platform for tutoring and skill development.
A parent or guardian must create and manage the account, approve each booking, and remain responsible for compliance with our Terms of Use and Community Standards.
Guruus (service providers aged 15–17)
Users aged 15 years or older may offer services as a Guruu, but their account must still be created and managed by a parent or guardian.
This reflects employment and contract laws in countries such as Australia, which set minimum ages for paid work. The guardian acts as the legal contracting party for the account.
2. How to Create an Account for a Younger User
Setting up an account for someone under 18 is simple.
The parent or guardian must first create their own Guruu account, then add the younger user as a linked member.
Steps:
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Go to Settings (top right-hand corner).
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Tap Family Sharing, then select Add Member.
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Choose Create an Account for a Child and follow the on-screen prompts.
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Enter the young user’s name, email, and date of birth (this cannot be changed later).
While the user remains under 18:
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The parent or guardian will receive copies of all correspondence.
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They will have full access to the child’s account, including session history and recordings.
3. What Young Users Can and Can’t Request
Guruu is designed to support learning, not replace it.
Allowed:
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Tutoring, guidance, concept explanations, and skill-building support.
Not Allowed:
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Asking Guruus to complete homework, write assignments, or sit tests on the learner’s behalf.
Please review our Community Standards and Terms of Use for full details on acceptable use.
4. Safety & Security for Users Under 18
Choosing a Guruu
Parents or guardians should select tutors who specifically indicate they work with children.
Some Guruus hold official Working With Children or background-check clearances (for example, qualified teachers). Parents are encouraged to confirm this directly with the Guruu before booking.
Session Monitoring & Recordings
Guruu does not provide real-time monitoring of sessions.
However:
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All video sessions are automatically recorded.
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Recordings are available within approximately 15 minutes of completion.
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Parents or guardians can access and review these recordings through the child’s dashboard without breaching Guruu’s Privacy Policy.
5. Protecting Younger Users
Guruu has strict policies for any content that features, targets, or involves minors.
We take reports of inappropriate behaviour seriously and will investigate immediately.
If you see or experience anything concerning, please report it to help@guruu.co.
For more details, see our:
Last Updated: October 2025