Terms

Thanks for being here.

These Terms of Use govern your access and use of Guruu.co, including its website, mobile app, and related services. By using Guruu, you agree to these terms. If you do not agree, do not use the site.
 

Key Terms

  • Users (Learners and/or Buyers): Users who book and pay for sessions.

  • Guruus (Sellers): Users who offer their time and expertise for a fee.

  • Bookings: The act of reserving a session.

  • Sessions: One-on-one meetings between a User and a Guruu.
     

Using Guruu

  • Only registered users and Guruus can buy or sell services. Creating an account is free.

  • Users and Guruus under 18 must have a parent or guardian set up their account.

  • You are responsible for keeping your account information accurate and secure.

  • You may not create multiple accounts or use Guruu for fraudulent purposes.
     

User-Generated Content (UGC)

Guruu.co is a platform that relies on User-Generated Content (UGC). This means that content uploaded by users and guruus —including text, images, videos, and session materials—belongs to the users and guruus who share it.

By using Guruu.co, you agree that:

  • You own or have the legal right to share any content you upload.
  • You grant Guruu.co a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for platform operations, promotions, and improvements.
  • You are solely responsible for your content, including ensuring it does not infringe on intellectual property rights, contain misleading information, or violate our Community Standards.
  • Guruu.co does not pre-screen content, but we may remove or restrict content that violates our policies or applicable laws.

If you believe your intellectual property has been infringed, please see our Intellectual Property Policy for reporting procedures.
 

Pricing & Payments

  • Time slots start at a minimum of $25 per hour (AUD).

  • Users pay in advance through Guruu's platform when they book.

  • Guruus receive 90% of the session fee after completion.

  • Payments, fees, and refunds follow Guruu’s Payment Terms.

  • Users must not pay for their services outside Guruu. Violations may result in account suspension.
     

Bookings & Cancellations

  • Guruus must fulfill sessions and not cancel frequently. Repeated cancellations may impact their status.

  • Users can cancel bookings. Refunds are based on the Guruu’s cancellation policy.

  • Missing a session without notice may result in full payment being released to the Guruu.
     

Reviews & Ratings

  • Users can review their Guruu after a session.

  • Reviews should be honest and follow Guruu’s Community Standards.

  • Fake, misleading, or abusive reviews may be removed.
     

User and Guruu Conduct

Users and Guruus must:

  • Communicate respectfully. Harassment, hate speech, and spam are not tolerated.

  • Keep interactions and payments within Guruu for protection.

  • Follow all applicable laws and not offer illegal or inappropriate services.

  • Not engage in plagiarism, copyright infringement, or misrepresentation.
     

Disputes & Account Issues

  • Users should try to resolve disputes directly. If unresolved, Guruu’s support team can assist.

  • Repeated misconduct or violations of Guruu’s policies may result in account suspension at Guruu's discretion.
     

Legal & Liability

  • Guruus are independent contractors responsible for their representations, taxes and insurance. They are not employees of Guruu or its parent company.

  • Guruu uses the market to decide quality. It does not guarantee service quality or outcomes.

  • Users use Guruu at their own risk. Guruu and its agents are not liable for damages resulting from site use.
     

Final Notes

  • Guruu may update these terms at any time. Continued use of the platform means you accept changes.

  • For questions, contact help@guruu.co.

By using Guruu, you acknowledge that you have read, understood, and agreed to these Terms of Use.



Last updated: 18 March 2025